3. Account

chevron-rightShould I register a CamboCargo account using a Cambodian or Chinese phone number?hashtag

You should register a CamboCargo account using a Cambodian phone number.

chevron-rightDo I need a passport or ID card to create an account?hashtag

Currently, creating a CamboCargo account does not require a passport or ID card.

chevron-rightCan I create an account without an email?hashtag

An email is a mandatory requirement for creating a CamboCargo account. You need to use a valid, active email to register your account.

chevron-rightHow can I change the phone number registered on my account?hashtag

Please use the same email address that was registered when creating your account and send your request to change the phone number to the email address: "[email protected]". CamboCargo will process and handle the information.

If you need further assistance, please contact our Customer Service Department through the following channels:

chevron-rightHow can I change my email address to a different one?hashtag

Currently, CamboCargo does not support the self-change of email addresses. Please contact our Customer Service Department for assistance through the following channels:

chevron-rightWhat should I do if I forget my username/password?hashtag

If you forget your username, please contact our Customer Service Department with your phone number and registered email to retrieve the information.

If you forget your password, follow these steps:

  1. In the login section, click on the “Forgot Password” option.

  2. Enter your registered email address.

  3. Click "Continue."

  4. Click the link sent to your email.

  5. Create a new password.

  6. Click "Create" and log in again with your new password.

chevron-rightWhat should I do if I entered the correct username and password but still can't log in?hashtag

Please contact our Customer Service Department through the following channels:

  1. Hotline: 123456789

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